Utility Bill Payments
There are several options available to pay your monthly utility bills (no convenience fees):
- Pay online (see below)
- Pay by phone (see below)
- Mail your payment to City of Winchester, Utilities Department, 15 N. Cameron Street, Winchester, VA 22601
- Stop by Rouss City Hall's Customer Service Desk (15 N. Cameron Street)
Online features:
- “Pay Now” feature that allows for quick payment without having to register for an account
- Ability to create an account and view previous bills (as of May 2016)
- Make payments online with a credit card (Visa, Master Card, American Express or Discover), e-Check or debit card (Visa or Master Card)
- Set up recurring payment at an amount designated by the customer
Online features coming soon:
- Schedule automatic payments from a checking account or credit card to pay bill in full automatically each month
- E-billing - Receive your bill and reminders by email
Pay Now or Create an Account
Pay by Phone
Call 1-844-334-8106 (toll free).
Tax Payments
The City of Winchester has partnered with Official Payments and Click2gov to offer online and phone payment options (convenience fee applies) for the following taxes:
- personal property taxes (via Official Payments)
- real estate taxes (via Official Payments or Click2gov)
Click2gov enables citizens access to real estate tax accounts, property assessment information and related account activity. The service also gives citizens the ability to pay real estate taxes using their credit card.
Official Payments Jurisdiction Code: 6239
Pay by Phone via Official Payments: 1-800-272-9829 (toll free and convenience fee applies)
Payment Plans
Arrangements may be made through the Treasurer's Office to set a payment plan for delinquent real estate and personal property taxes before delinquent collection actions are started.
Note: Late payments DO NOT relieve the taxpayer of penalty, accrued interest and collection fees, NOR do payments stop the DMV Registration Withholding process. All taxes due must be paid in full before the next DMV registration date.
EMS Billing
The City has partnered with Official Payments to offer online and phone payment options (no convenience fees) for Ambulance Transportation Fees.
Jurisdiction Code: 6239
Pay by Phone: 1-800-272-9829 (toll free and convenience fee applies)
Code Enforcement Fees
Residents and business owners can submit online credit card payments for various fees and real estate tax invoices using the City's Click2Gov services:
- Code Enforcement - This service enables citizens and inspectors to perform case inquires and view case-related data online, including the case status and next course of action related to a case. Citizens can also pay fines and fees online.
Monthly Parking Garage Rent Payments
Beginning July 11, the Winchester Parking Authority will accept monthly space rent payments online via Official Payments.
NOTE: Must use last 4 digits of access card as the account number. A convenience fee of $1.95 will be charged for credit and debit card payments.