Eden E. Freeman
City Manager Eden E. Freeman began her service with the City of Winchester, Virginia on July 21, 2014. As Winchester’s City Manager, Eden is responsible for the oversight of daily operations of the city government, achieving goals outlined in City Council's strategic plan, implementing Council policies, and coordinating community issues in a City with an all funds budget of $222 million. Eden is an International City/County Management Association Credentialed Manager.
Before joining the City of Winchester, Eden served as an Assistant City Manager in Sandy Springs, Georgia where she directly managed three departments (Municipal Court, Information Technology and Call Center) and was responsible for the City’s performance management efforts. Other responsibilities included assisting the City Manager with human resources, records retention, and communications. Eden also led the City's efforts to respond to Google's Fiber Checklist and the 18-month procurement process to re-bid the City's general government services contracts, a process that resulted in nearly $7 million a year in savings.
Prior to her appointment as Assistant City Manager of Sandy Springs, Georgia in 2011, Ms. Freeman served as Grants Administrator for Sandy Springs (November 2009-July 2011) and held several positions with the Georgia State Government:
- Administrative Office of the Courts of Georgia - Assistant Director, Grants and Project Management (November 2006-November 2009)
- Office of the Governor, Criminal Justice Coordinating Council - Program Director II, Grants Administration/Criminal Justice System Improvement (2000-October 2006)
- Georgia Bureau of Investigation, Georgia Crime Information Center - Systems Analyst (1999-2000)
- Georgia Bureau of Investigation, Georgia Crime Information Center - Georgia Sexually Violent Offender Registry Supervisor (1996-1999)
Eden is best known for her diplomatic skills and ability to find solutions to challenging situations while maintaining strong and productive working relationships. She excels at building collaboration and consensus among and between disparate groups. She maintains an open-door policy with the community and staff.
Ms. Freeman is a Regional Representative on the Advisory Council of the National Criminal Justice Association (NCJA) and was elected to represent the Southern Region on the NCJA Board of Directors for four terms (2012-2013, 2013-2014, 2014-2015 and 2016-2017). Ms. Freeman holds a Master of Business Administration degree from Georgia State University and a Bachelor of Science degree from Georgia College. She also holds the Grant Professional Certified credential, granted by the Grant Professional Certification Institute. She is a native of Griffin, Georgia.
The City has a dedicated team of professional and friendly staff members who strive to provide top-notch and outstanding customer service at all times.
The City strives to be a transparent government and offer many communication channels to keep the community informed in addition to this website.
- Electronic newsletters (CitE-News & ActivitE-News)
- Social media (Connect)
- Latest News (news releases)
- City Manager's Week In Review Report
- Cable channel 6
- Various publications
- Emergency communications system
- INSIGHT Citizen's Academy
- Online knowledgebase of frequently asked questions
- Online service request program (City 311)
Since 2013, the City has used a robust strategic planning process to identify ways to improve the overall community and service delivery. On December 8, 2015, Council adopted the City's 2016-2020 Strategic Plan to outline priorities, objectives, strategies, actions and targets to accomplish over the next five years.
Event Attendance Request
Interested in requesting that the City Manager attend or speak at your event? Submit the Event Attendance Request Form and someone with the City Manager's Office will contact you about your request. Please submit your request at least 30 days in advance.
Filming & Professional Photography Request
The City welcomes groups and organizations wishing to film and set up photo shoots in Winchester. Use of public property for these activities require the City Manager’s approval.