Code enforcement staff are assigned to specific areas of the city. Please contact the Code Enforcement Inspector assigned to your area. See map for areas.
| Area # | Inspector | Phone |
|---|---|---|
| 1 | Caitlin Heishman Senior Codes Inspector | (540) 667-2131 |
| 2 | Lisa Jackson | (540) 667-2368 |
| 3 | Payton Mann | (540) 667-2391 |
| Building Official | Tom Mayhew | (540) 667-1815 ext. 1481 |
Enforcement Process
- When a complaint is received, an Inspector investigates the premises.
- If a violation is found, the Inspector notifies the responsible party and establishes a date for compliance.
- After the compliance date, a second inspection is made. If the violation still exists, a second notice and monetary penalties may be issued and a second compliance date is set.
- Alternatively, the case may be referred to the City Attorney for legal proceedings.
Rental Inspections Districts
Garbage, Trash, and Refuse
- Improper storage of trash, garbage, litter, and debris.
- Animal and human excreta accumulation.
- Refrigerators and appliances.
House Numbers
- Near building entrance and visible from street
- Additional numbers for alley entrances
- Color contrasts with background
- Arabic numeral size at least FOUR (4) inches in height
Inoperative Motor Vehicles
- Private Property: Storage of junk and inoperable vehicles on private property is handled by Zoning. Submit the information via the City's 311 Service Request Portal.
- Public Property: Storage of junk or inoperable vehicles on the street or public property is handled by the Police Department (540-662-4131).
Noise Control
Call Police Department's non-emergency phone number at (540) 662-4131. Available 24/7.
- Noise from stationary and mobile sources
- Limits noise by time of day for construction, use of power equipment, and other activities
Property Maintenance Code
- Smoke detectors
- Structural soundness and safety
- Fixtures and facilities
- Cleanliness, safety and sanitation
- Condition of exterior and interior
- Security measures such as locks
- Lighting, heating and ventilation
- Number of persons living in a house or apartment
- 2018 Landlord-Tenant Handbook
- Smoke Alarm Certification form
- Bed Bugs in Rental Housing information
Spot Blight Abatement
- Purpose: To address properties in neighborhoods throughout the City in need of repairs or more extensive attention to remove blighting influences.
- Serves: All properties located within City limits.
- Description: City code states that a “blighted property” is one that “endangers the public’s health, safety, or welfare because the structure or improvement upon the property is dilapidated, deteriorated, or violates minimum health and safety standards…” The Spot Blight Abatement program identifies condemned, vacant, or unsafe properties which can be rehabilitated or refurbished in order to improve neighborhood safety.
Weeds and Foreign Growth
- Owners obligated to maintain property
- Keep grass less than ten (10) inches in height