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Department Listing

Featured Contacts

  • Tax Information

    Staff:

    Commissioner of the Revenue's Office

    To update your real estate or personal property tax information, please contact the Commissioner of the Revenue's Office (21 S. Kent Street).

    Main Phone Number:
    (540) 667-1815, option 4

  • Utilities

    Staff:

    Utilities Billing Customer Service

    To start water/sewer service in the City of Winchester or to inquire about utility payments, please contact the City's Utility Customer Service Desk (located at City Yards, 301 E. Cork Street). For water/sewer emergencies, call 540-686-7173.

    Main Phone Number:
    (540) 773-1358

  • Business Licenses

    Staff:

    Commissioner of the Revenue's Office

    To apply for or inquire about a City of Winchester business license, please contact the Commissioner of the Revenue's Office (21 E. Kent Street).

    Main Phone Number:
    (540) 667-1815, option 4

  • Pay Taxes

    Staff:

    City Treasurer's Office

    To pay your City of Winchester taxes, please contact the City Treasurer's Office (21 S. Kent Street).

    Main Phone Number:
    (540) 667-1815, option 3

Department Listing

Staff Directory

Staff: 
City Manager
Dan Hoffman
Mailing Address: 

Rouss City Hall, 4th Floor
15 North Cameron Street
Winchester, VA  22601

Main Phone Number: 
(540) 667-1815
Fax Number: 
(540) 722-3409
TDD: 
(540) 722-0782
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Commissioner of the Revenue
Ann Burkholder
Department Email: 
cor@winchesterva.gov
Mailing Address: 

Creamery Building
21 S. Kent Street, Ste. 100
Winchester, VA 22601

Deliver Address: 

DROP BOX FOR PAYMENTS & FORMS LOCATED OUTSIDE BUILDING (no cash)

Main Phone Number: 
(540) 667-1815, option 4
Fax Number: 
(540) 667-8937
Hours of Operation: 
Office Hours: 8:00 am - 4:30 pm (M-F) | Staff Available by Phone or Email: 8:00 am-5:00 pm (M-F)
Staff: 
Commonwealth's Attorney
Heather Hovermale
Department Email: 
tina.fitzwater@winchesterva.gov
Mailing Address: 

21 S. Kent Street
Winchester, VA 22601

Deliver Address: 

21 S. Kent Street, Suite 200
Winchester, VA 22601

Main Phone Number: 
(540) 722-7940
Fax Number: 
(540) 665-9087
Other Number: 
For Victim Witness call (540) 722-7940 after 5:00 pm to leave message
Hours of Operation: 
8 am-4:30 pm (M-F)
Staff: 
Community Development
Department Email: 
planning@winchesterva.gov
Mailing Address: 

Rouss City Hall, 3rd Floor
15 N. Cameron Street
Winchester, VA 22601

Main Phone Number: 
540-667-1815, option 6
Fax Number: 
540-722-3618
Staff: 
Economic Development Authority
Department Email: 
econ.dev@winchesterva.gov
Mailing Address: 

117 E. Piccadilly Street, Ste. 301
Winchester, VA 22601

Main Phone Number: 
(540) 313-3037
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Engineering
Department Email: 
engineering@winchesterva.gov
Mailing Address: 

Public Services Admin Building
City Yards
301 East Cork Street
Winchester, VA 22601
Map

Main Phone Number: 
540-773-1340
Hours of Operation: 
8:00 am - 4:00 pm (M-F)
Staff: 
Finance
Department Email: 
finance@winchesterva.gov
Mailing Address: 

Rouss City Hall, 4th Floor
15 N. Cameron Street 
Winchester, VA 22601

Main Phone Number: 
(540) 667-1815
Fax Number: 
(540) 722-3409
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Fire and Rescue
Jon Henschel
Department Email: 
winfrd@winchesterva.gov
Mailing Address: 

Creamery Building
21 S. Kent Street, Suite 301 
Winchester, VA 22601

Main Phone Number: 
(540) 662-2298
Fax Number: 
(540) 542-1318
Hours of Operation: 
Administrative Office: 8:00 am - 5:00 pm (M-F)
Staff: 
Human Resources
Mailing Address: 

​Rouss City Hall, 1st Floor
15 North Cameron Street
Winchester, VA 22601

Main Phone Number: 
(540) 667-1815
Fax Number: 
(540) 722-3409
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Innovation and Information Services
Department Email: 
infotech@winchesterva.gov
Mailing Address: 

Rouss City Hall, 4th Floor
15 North Cameron Street
Winchester, VA 22601

Main Phone Number: 
(540) 667-1815
Fax Number: 
(540) 722-3409
Hours of Operation: 
7:30 am - 5:00 pm (M-F)
Staff: 
Juvenile Detention
Juvenile Detention Center
Mailing Address: 

Northwestern Regional Juvenile Detention Center
145 Fort Collier Road
Winchester, VA 22603

Main Phone Number: 
(540) 722-6174
Hours of Operation: 
Administrative Office: 8:00 am - 5:00 pm (M-F)
Staff: 
Old Town Winchester
Photo of Loudoun Street Mall entrance
Department Email: 
otw@winchesterva.gov
Mailing Address: 

Old Town Winchester
Main Street Program Office
117 E. Piccadilly St, Ste. 300
Winchester, VA  22601

Main Phone Number: 
(540) 303-3030
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Parks and Recreation
Department Email: 
wincparks@winchesterva.gov
Mailing Address: 

Parks & Recreation
Jim Barnett Park
1001 East Cork Street 
Winchester, VA. 22601

Main Phone Number: 
(540) 662-4946
Fax Number: 
(540) 678-8791
Hours of Operation: 
Administrative Offices: 8:00 am - 5:00 pm (M-F)
Staff: 
Planning
Department Email: 
plngdept@winchesterva.gov
Mailing Address: 

Rouss City Hall, 3rd Floor
15 North Cameron Street
Winchester, VA 22601

Main Phone Number: 
(540) 667-1815, option 7
Fax Number: 
(540) 722-3618
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Police
Department Email: 
police@winchesterva.gov
Mailing Address: 

Winchester Police Department
231 E. Piccadilly Street (Third Floor)
Winchester, VA. 22601

Main Phone Number: 
(540) 545-4700
Fax Number: 
(540) 542-1314
Hours of Operation: 
Administrative Office, 7:30 am - 4:30 pm (M-F)
Staff: 
Public Utilities
Department Email: 
utilities@winchesterva.gov
Mailing Address: 

City Yards Admin Building
301 East Cork Street
Winchester, VA 22601
Map

Main Phone Number: 
(540) 773-1340
Other Number: 
(540) 773-1358 (Utility Billing Customer Service)
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Public Works
Department Email: 
publicworks@winchesterva.gov
Mailing Address: 

Public Services Admin Building
​City Yards
301 East Cork Street
Winchester, VA 22601
Map

Main Phone Number: 
540-773-1340
Fax Number: 
540-662-5227
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Shenandoah Valley Workforce Development Board
Department Email: 
info@vcwvalley.com
Mailing Address: 

Shenandoah Valley Workforce Development Board
P.O. Box 869
Harrisonburg, VA 22803

Deliver Address: 

Shenandoah Valley Workforce Development Board
1909 A East Market Street
Harrisonburg, VA 22803

Main Phone Number: 
(540) 442-7134
Hours of Operation: 
9:00 am - 4:00 pm (M-F)
Staff: 
Sheriff
William Sales
Department Email: 
citysheriff@winchesterva.gov
Mailing Address: 

Frederick/ Winchester Joint Judicial Center
5 North Kent Street 
Winchester, VA 22601

Main Phone Number: 
(540) 667-5770 ext. 457 or 459
Fax Number: 
(540) 667-6438
Other Number: 
Jury Duty Line (540) 722-1064
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
Staff: 
Social Services
Department Email: 
winchestersocialserv@dss.virginia.gov
Mailing Address: 

24 Baker Street
Winchester, VA 22601

Main Phone Number: 
(540) 662-3807
Fax Number: 
(540) 662-3279 Social Work and Administration (540) 662-3054 Benefit Programs
Hours of Operation: 
8:30 am-4:30 pm (M-F)
Staff: 
Tourism
Department Email: 
info@visitwinchesterva.com
Mailing Address: 

Winchester-Frederick County Visitors Center
1400 South Pleasant Valley Road
Winchester, VA  22601

Main Phone Number: 
(540) 542-1326
Other Number: 
(877) 871-1326 Toll Free
Hours of Operation: 
9:00 am - 5:00 pm (7 days a week)
Staff: 
Treasurer
Jeff Barbour
Department Email: 
winctreasurer@winchesterva.gov
Mailing Address: 

Creamery Building
21 S. Kent Street, Ste. 101
Winchester, VA 22601

Deliver Address: 

DROP BOX FOR PAYMENTS & FORMS LOCATED OUTSIDE BUILDING (no cash please)

Main Phone Number: 
(540) 667-1815, option 3
Fax Number: 
(540) 662-2672
Hours of Operation: 
Office Hours: 8:00 am - 4:30 pm (M-F) | Staff Available by Phone or Email: 8:00 am-5:00 pm (M-F)
Staff: 
Winchester Parking Authority
Department Email: 
wincparking@winchesterva.gov
Mailing Address: 

George Washington Autopark Office
128 N. Cameron Street 
Winchester, VA. 22601

Main Phone Number: 
(540) 722-7575
Fax Number: 
(540) 722-7570
Other Number: 
(540) 722-7578
Hours of Operation: 
All four autoparks open 24/7. Main Office Hours: 8:00 am - 5:00 pm (M-F)
Staff: 
Zoning and Inspections
Department Email: 
inspections@winchesterva.gov
Mailing Address: 

Rouss City Hall, Third Floor
15 North Cameron Street
Winchester, VA. 22601

Main Phone Number: 
(540) 667-1815, option 7
Fax Number: 
(540) 722-3618
Hours of Operation: 
8:00 am - 5:00 pm (M-F)
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