Communications Office

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Stay informed and get engaged in your local government. The City's Communications Department provides important information to keep the community informed while also helping to facilitate conversations, manage public records, and bring staff and residents together. Scroll down to find out how you can get involved and stay informed and be sure to sign up for some of our services and programs.

Stay Informed button   Get alerts button   Informational Calendar button   Learning Programs button   Property Search portal button   Get engaged button


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Stay Informed

Printable Communications Brochure

Ways Links
Social Media (City) Facebook, Twitter (@wincvagov), YouTube, Snapchat (, Instagram, LinkedIn
Social Media (Public Safety) Police: Facebook, Twitter (@winchesterpd)
Fire & Rescue: Facebook, Twitter (@wfrdva)
Social Media (Other) Old Town: Facebook, Instagram
Parks & Recreation: FacebookInstagram
Tourism: Facebook, Instagram, YouTube
Notification system Get Alerts
News Releases Latest News
Weekly e-newsletter (City government) CitE-News
Monthly e-newsletter (Parks & Recreation) ActivitE-News
Podcast (Twice per month) Rouss Review Podcast
News Show (Discontinued, but watch archived episodes) publiCITY
Budget Transparency Tool & Open Checkbook OpenGov
Public Input Opportunities Get Engaged  |  Open Town Hall
Mobile App Download
TV channel Comcast Cable channel 6
Learning Programs INSIGHT Citizen's Academy, Police Citizens Academy, etc. (adults & youth)
Annual Informational Calendar Calendar & photo contest
Property Search Portal & Interactive Maps Click here

Community Liaison Program

The City is seeking representatives from Winchester community and neighborhood groups that can partner with our team and help improve communication with residents. The representatives will serve as liaisons between the group/neighborhood and the City. When Council and City staff are discussing topics that may impact residents, these representatives will help disseminate the information to their group. Also, when community and neighborhood groups have questions or comments, the representative will gather and relay the information to the City and start the two-way conversation.

If you're interested in participating, submit the online form or contact the City's Public Information Officer at email.

Learning Programs 

Discover more about your local government, meet staff and officials and learn about services provided to the community.

Program Topics Held Ages More Info
INSIGHT Citizen's Academy City government daily operations & decision-making processes January-April 16+ Link
Citizen Police Academy Winchester Police services and divisions Spring & Fall Sessions 18+ Link
Teen Citizen Police Academy Winchester Police services and divisions November 13-17 Link
Junior Academy Winchester Police services and recruit activities April, July & September 5-8 Link
Kids & Cops Camp Law enforcement and summer fun June 9-12 Link

Annual Informational Calendar & Photo Contest

The City's informational calendar is produced each year and distributed to all 22601 residences in mid-December (FREE). Get the information you need all year long about trash/recycling collection holiday changes, public meetings, City facility closures, City-sponsored events, government services information, and much more. The beautiful photos are submitted during the annual photo contest by local residents (see below for details).

Due to limited supply, extra copies of the calendars will be available for pickup at Rouss City Hall, 15 N. Cameron Street (M-F, 8 am-5 pm) only.

2023 Calendar cover

View the 2023 Calendar (PDF)

View the 2023 Calendar online (Flipbook)

2023 Annual Photo Contest

Each year, the City invites area residents (hobbyists and professional) to submit their photos for possible inclusion in the City's annual informational calendar. For the 2024 calendar, the deadline to submit photo entries is November 1, 2023.

2023 Contest Entry Form

We Want Your Feedback

The City strives to provide the information our residents, property owners and business owners want to know. Not getting what you want? Help us improve by telling us what you'd like to receive and how.

Survey button


Customer Comment Card

Website Feedback Form

Service Request Portal

Other Department Responsibilities:

Communications Policies

Use of City Seal or Logo

Sec. 2-2 of the City Code states that the City Seal and City logo can only be used for City of Winchester, VA government purposes. Therefore, the City Seal or logo can not be used by any organization or individual without official authorization from the Winchester Common Council.


Sarah Frey
Public Information Officer
Rouss City Hall
15 North Cameron Street, 3rd Floor
Winchester, VA  22601
(540) 667-1815