Communications Office

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The City’s Communications Office guarantees that residents, employees and the public at-large are kept accurately informed of City government services, activities and programs in a timely, effective and efficient manner.

The Communications Office facilitates public access to information, heightens awareness of government services and serves as a clearinghouse for all official government communications with the public and media.

Stay Informed button   Get alerts button

Photo Contest button   Learning Programs button

Property Search portal button   Get engaged button


Stay Informed:


Learning Programs 

Discover more about your local government, meet staff and officials and learn about services provided to the community.

Program Topics Held Ages More Info
INSIGHT Citizen's Academy City government daily operations & decision-making processes January-April 16+ Link
Citizen Police Academy Winchester Police services and divisions September-November 18+ Link
Teen Citizen Police Academy Winchester Police services and divisions November 13-17 Link
Junior Academy Winchester Police services and recruit activities April, July & September 5-8 Link
Kids & Cops Camp Law enforcement and summer fun June 9-12 Link
Community Emergency Response Team (CERT) Get training to help in emergencies until first responders arrive. As needed 18+ Link

Citibot

The City has launched Citibot, a new way for local residents and visitors to get answers to their questions via text. Citibot also integrates with the City's 3-1-1 system allowing users to text their service request without having to log in or create an account.

Text Hello to 540-701-3311


Annual Informational Calendar & Photo Contest

The City's informational calendar is produced each year and distributed in mid-December (FREE). Get the information you need all year long about trash/recycling collection holiday changes, public meetings, City facility closures, City-sponsored events, government services information, and much more. The beautiful photos are submitted during the annual photo contest by local residents (see below for details).

Get Your 2019 Calendar

2019 Calendar cover

The 2019 calendar were mailed to all 22601 addresses in mid-December 2018. 

Annual Photo Contest

Each year, the City invites the public to submit their photos for possible inclusion in the City's annual informational calendar. Get in on the fun and send us your best shots! Photos must be taken inside city limits and be submitted by the November 8, 2019 deadline. Photos from all seasons wanted.

2020 Call for Entry Form  

NOTE: If the form will not allow you to sign electronically, save the PDF to your computer, open it in Adobe Acrobat and then fill it out. Remember to save and then send as an attachment to an email.


City Communications Overview

Watch the below publiCITY episode on the various communications efforts of the City. 

Printable Brochure


We Want Your Feedback

The City strives to provide the information our residents, property owners and business owners want to know. Not getting what you want? Help us improve by telling us what you'd like to receive and how.

Survey button

Other

Customer Comment Card

Website Feedback Form

Service Request Portal


Other Department Responsibilities:


Communications Policies


Amy SimmonsAmy Simmons
Communications Director

Rouss City Hall
15 North Cameron Street, 4th Floor
Winchester, VA  22601
(540) 667-1815, ext. 1670
Fax (540) 722-3618
Email

 

Caitlin SquiresCaitlin Squires
Communications Manager

Rouss City Hall
15 North Cameron Street, 4th Floor
Winchester, VA  22601
(540) 667-1815, ext. 1440
Fax (540) 722-3618
Email