Communications Office

The City’s Communications Office guarantees that residents, employees and the public at-large are kept accurately informed of City government services, activities and programs in a timely, effective and efficient manner.

The Communications Office facilitates public access to information, heightens awareness of government services and serves as a clearinghouse for all official government communications with the public and media.

Stay Connected:

Latest News (news releases)
Newsletters:
- CitE-News (City's weekly electronic newsletter)
- ActivtiE-News (Park's monthly electronic newsletter)
- ReSource (Public Services quarterly newsletter distributed with utility bills)
Social Media - Facebook, Twitter, YouTube, Instagram, LinkedIn
The Rouss Review Podcast - Listen
publiCITY News Show - Watch Now
OpenGov Transparency Tools:
Mobile App (access City information and submit service requests) - Download
Citibot - Text "hello" to 540-701-3311 and Citibot will answer your question or submit your service request
Learning Programs:
Comcast Cable channel 6
Publications - Annual Informational Calendar (see below), Annual Reports, Brochures, Budget In Brief, etc.
Emergency/Non-Emergency Notification System
Reports:
- City Manager's Week In Review (posted every Monday)
- Police Arrest Log and Call Blotter (posted daily)
- Crime Statistics (monthly)
- Fire and Rescue Incidents (posted every Thursday)
- Building Permits (posted monthly)
Property Search Portal - Learn about your property (tax information, trash collection day, ward, fire station, school district, zoning, etc.)

City Communications Overview

Watch the below publiCITY episode on the various communications efforts of the City.

Printable Brochure

Citibot

The City has launched Citibot, a new way for local residents and visitors to get answers to their questions via text. Citibot also integrates with the City's 3-1-1 system allowing users to text their service request without having to log in or create an account.

Annual Informational Calendar

The City's informational calendar is produced each year and distributed in mid-December (FREE). Get the information you need all year long about trash/recycling collection holiday changes, public meetings, City facility closures, City-sponsored events, government services information, and much more. The beautiful photos are submitted during the annual photo contest by local residents (see below for details).

Get Your 2019 Calendar

The 2019 calendar were mailed to all 22601 addresses in mid-December 2018.

Annual Photo Contest

Each year, the City invites the public to submit their photos for possible inclusion in the City's annual informational calendar. Get in on the fun and send us your best shots! Photos must be taken inside city limits and be submitted by the November 8, 2019 deadline. Photos from all seasons wanted.

2020 Call for Entry Form

NOTE: If the form will not allow you to sign electronically, save the PDF to your computer, open it in Adobe Acrobat and then fill it out. Remember to save and then send as an attachment to an email.

We Want Your Feedback

The City strives to provide the information our residents, property owners and business owners want to know. Not getting what you want? Help us improve by telling us what you'd like to receive and how.