Community Paramedic

Community Risk Reduction.png

Every 911 call that the fire department receives is a call for help. But not every call is a medical emergency. The Community Paramedic Program was designed to link patients with the community services they need to sustain a healthy and independent life.  Our goal is to help people stay safely at home - and out of the emergency room.

Our goal is to help citizens remain in their homes safe and without need for emergency medical care for as long as possible. All of our services are free to residents of the City of Winchester. To request assistance contact our Administrative Office at (540) 662-2298.


Our Services

Community paramedics follow up with at-risk patients through a telephone call or a home visit to figure out the true needs behind multiple calls to 911. In addition to a medical assessment, there are home safety surveys to prevent falls, and connection to other agencies for more specific needs.

Community paramedics can connect citizens to medical and social services such as:

  • Care plan follow-up
  • Housing referrals
  • Transportation for care
  • In-home care referrals
  • Mental and behavioral health services
  • Substance abuse recovery
  • Food services



Helpful Resources for Seniors

National Vial of Life Project

The Vial of Life Project is a smart way to have your medical information organized and on-hand for first responders in the event of an emergency. Download and print for FREE the essential forms, decals and instructions to assemble your kit at


Shenandoah Area Agency on Aging

The Shenandoah Area Agency on Aging is a community source for information, referral and support services focused on the health, safety and well-being of older individuals and their caregivers. SAAA also has a variety of health and wellness programs available to help older adults live independently and promote healthy aging. Reach out to the Area Agency on Aging to sign up for a workshop or to find the answers to your questions on aging and community support services.

Formerly, is a search engine for supplemental assistance programs near you. Enter your zip code and gethelp with food assistance, help paying bills,and other free or reduced cost programs, including new programs for the COVID-19 pandemic.


Winchester Active Living Center

The Winchester Parks and Recreation Department has partnered with the Shenandoah Area Agency on Aging and is open to anyone 60 years of age and older. The Active Living Center is located at Winchester Parks & Recreation and offers a wide variety of activities, trips, socialization, current events, and fellowship. Noontime meals are available on days of operation. Nutrition and health programs and screenings are presented on a regular basis. WinTran, public transportation in the City of Winchester, is available for those unable to drive. Paratransit services also available.


Senior Living

A leader in senior safety and research which has helped over 25 million seniors and caretakers since it's inception. Learn more at


Access Independence, Inc.

Access Independence promotes independent living by providing services and resources that enhance the quality of life for people with disabilities living in Virginia’s Northern Shenandoah Valley. If you are in need of access or mobility aids such as walkers, ramps, or hearing devices, they will be glad to help.


Dental Care for Seniors

An informational web guide for oral health including dentistry, orthodontics, and specialty dental care treatments and procedures. Provides medically accurate content in the dentistry field, including information about gum disease, dentures and cosmetic services, restorative treatments, orthodontics, oral surgery.


Vision Care for Seniors

An informational website for vision health. All content published on Vision Center is researched, written, and edited by licensed optometrists, experienced journalists, and other medical writers in the industry. All pages and topics on the website are fact-based and sourced from recent scientific research, scholarly articles, textbooks, government agencies, and medical journals.We provide medically accurate content for all things vision. Learn about eye conditions and vision correction practices.