Please do not put glass and plastics containers (other than rinsed bottles and jugs) in your recycling bin for curbside collection. Click here for a list of what is and is not accepted.
Utilize the following resources to stay informed about various Public Works Services:
Find Your Refuse & Recycling Collection Day
Use the City's online property search program to find the day that your refuse and/or recycling is collected each week. Just enter your address and information about your property will appear on the left, including your refuse and recycling collection days.
Receive Alerts About Refuse & Recycling Collection Changes
Never miss a collection due to holiday schedule changes by signing up for the City's notification system. Create a profile and opt-in (under subscriptions) to receive refuse and recycling collection change alerts via text, phone, email and more.
Submit a Service Request and Track Progress
Using the City's 3-1-1 system online or via the City's mobile app or Citibot texting service, local residents can submit service requests for a variety of tasks (street light out, pot hole, missed refuse/recycling collection, blue recycling bin needed, City tree issue, dead animal in roadway, and more). Create an account to track the progress and receive updates or submit anonymously (no account needed for Citibot).
Find Your Leaf Collection Area Number and Get Updates
Discover the leaf collection area number in which your property is located and get daily updates of where crews will be collecting leaves curbside via the Public Works Leaf Collection web page.
The Public Works Team places a high value on customer service in the delivery of a variety of services including:
- Refuse and Recycling
- Sidewalk Repair
- Pothole Repair
- Street Paving
- Traffic Signals
- Street Sign Maintenance
- City Trees
- Mowing and Leaf Collection
- Snow Removal
Public Works Division Manager
301 East Cork Street
Winchester, VA 22601
Fax (540) 662-4627