ANNOUNCEMENTS:
- Roll-off Cart Delivery: Begins city-wide on September 6th. Begin using your cart immediately for trash collection.
- Reminder: Please do not put glass and plastics containers (rinsed bottles, jugs and cans only) in your recycling bin for curbside collection. Click here for a list of what is and is not accepted.
Stay Informed
Utilize the following resources to stay informed about various Public Works Services:
Find Your Refuse & Recycling or Leaf Collection Day
Use the City's online property search program to find the day that your refuse and/or recycling is collected each week. Just enter your address and information about your property will appear on the left, including your refuse and recycling collection days.
Receive Alerts About Refuse & Recycling Collection Changes
Never miss a collection due to holiday schedule changes by signing up for the City's notification system. Create a profile and opt-in (under subscriptions) to receive refuse and recycling collection change alerts via text, phone, email and more.
Submit a Service Request and Track Progress
Using the City's 3-1-1 system online or the City's mobile app, local residents can submit service requests for a variety of tasks (street light out, pothole, missed refuse/recycling collection, blue recycling bin needed, City tree issue, dead animal in roadway, and more). Create an account to track the progress and receive updates or submit anonymously.
Find Your Leaf Collection Area Number and Get Updates
Discover the leaf collection area number in which your property is located and get daily updates of where crews will be collecting leaves curbside via the Public Works Leaf Collection web page.
The Public Works Team places a high value on customer service in the delivery of a variety of services including:
- Refuse Collection
- Recycling Collection
- Sidewalk Repair
- Pothole Repair
- Street Paving
- Traffic Signals
- Street Sign Maintenance
- City Trees
- Mowing and Leaf Collection
- Snow Removal
Justin Hall
Public Works Division Manager
City Yards
301 East Cork Street
Winchester, VA 22601
(540) 667-1815, ext. 1451
Fax (540) 662-5227
Email
Department Contacts:
| Staff Name | Title | Extension | |
|---|---|---|---|
| Kelly Feltner | Office Manager | 540-667-1815, ext. 1438 | |
| Michael Neese | Refuse & Recycling Manager | 540-667-1815, ext. 1452 | |
| Chris Staley | Refuse & Recycling Crew Supervisor | 540-667-1815, ext. 1469 | |
| Bobby Clark | Streets Crew Supervisor | 540-667-1815, ext. 1490 | |
| Andrew Dunn | Traffic Operations Manager | 540-667-1815, ext. 1494 | |
| Sarah Rhodes | Arborist/Grounds Maintenance Manager (Located at Jim Barnett Park Rec Center) |
540-662-4946 540-667-1815, ext. 1171 |